Chat with a representative from InfoService

Chat Hours


Monday to Friday from 9 a.m. to 4:30 p.m. (Eastern time)

To get started, please fill out the form below:


Your personal information is collected under the authority of the University of Ottawa Act, 1965, in accordance with the Freedom of Information and Protection of Privacy Act of Ontario and with University Policy 90. The personal information you provide on this form and during online chat sessions will be used by the University to answer your questions and for purposes consistent with the administration of University programs and activities, and the provision of services and performance of functions including: recruitment, admission, registration, academic programs, evaluations, official document requests, financial aid and awards, assisting student associations and graduation. If you have questions about the collection, use and disclosure of your personal information, please contact InfoService at (613) 562-5630 or

This chat application is a newly implemented tool at the University of Ottawa. It is an ongoing service we will be improving over time, to make it as useful as possible for you. Your comments and input would be most appreciated. Please send them to